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Responsibilities
Team Intro
Real Estate & Facilities (RE&F) is a core pillar within Corporate Services, responsible for shaping the spaces and environments where our employees work, collaborate, and grow. As an in-house team, we manage the full lifecycle of workplace strategy, real estate planning, and facilities operations, delivering end-to-end solutions that support the company’s expansion and long-term sustainability worldwide.
Responsibilities
– Maintain and manage facilities operations data, including maintenance records, utilities, office data, and vendor performance metrics.
– Develop and maintain trackers, dashboards, and documentation to support reporting, operational transparency, and audit readiness.
– Produce regular KPI and performance reports, identifying trends, performance gaps, and potential operational risks.
– Support budget administration by monitoring Facilities management spend, tracking invoices, purchase orders, accruals, and vendor payments.
– Assist with financial reporting, including variance analysis, cost tracking, and identification of potential cost efficiencies.
– Support day-to-day facilities management operations, including service coordination, issue tracking, maintenance activities, relocations, and workplace initiatives.
– Coordinate with vendors and internal stakeholders to ensure service delivery, monitor SLA performance, and maintain compliance with health, safety, environmental, and regulatory requirements.
Qualifications
Minimum Qualifications
– Minimum one year of experience in Facilities Management, Corporate Real Estate, Workplace Operations, or a related administrative role.
– Experience supporting budget tracking and operational data reporting.
– Strong organisational skills and a high level of attention to detail.
– Ability to manage multiple priorities in a fast-paced environment.
– Strong communication skills, with the ability to collaborate effectively with cross-functional stakeholders.
Preferred Qualifications
– Bachelor’s degree in Facilities Management, Business Administration, or a related field.
– Experience using CAFM systems, financial tracking tools, or reporting dashboards.
– Exposure to vendor coordination or basic project support within facilities or workplace operations.
– Willingness to travel occasionally, if required.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
