Housing Manager Full Time

Permanent, 2 x full time (37.5 hpw)

Yorkshire

We can’t offer a CoS for this role

Home, a place where you belong

This is a great opportunity for a Housing Manager to join Home Group’s Regional Housing Team covering East Coast and Yorkshire

As a Housing Manager, you’ll be the frontline, face to face support for our customers and communities, playing a key role in delivering high-quality housing services. This is a varied and rewarding role, ideal for someone who enjoys working directly with customers, building strong neighbourhoods, and tackling issues such as anti-social behaviour head on.

You may already have experience as a Housing Manager, or bring strong face to face customer service experience from a similar sector, with a real passion for neighbourhood management.

Patches Covered

• Patch 1 – Leeds, Castleford, Selby
• Patch 2 – Newsham, Richmond, Sherburn-in-Elmet

What’s in it for you?

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

What You’ll Do

• You’ll understand the community that you work in for our general needs, shared ownership and leasehold customers on your patch.
• You will develop and maintain a community plan in collaboration with our customers and external stakeholders.
• You will represent Home Group in our communities, carrying out core housing management tasks including estate and block inspections, anti-social behaviour casework and tenancy matters.
• You’ll work closely with our legal team, who will support in progressing cases.
• You will also have involvement across our other housing management functions.

Why join us

This is more than a job, it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary and do something that really matters then come and be part of one of the UK’s top 10 Great Places to Work!

You have

• You will have a background in housing management processes, either within the housing sector or a similar sector.
• You’ll have an understanding of housing management, housing law and customer service.
• Passionate about delivering excellent customer service and have a genuine desire to help your customers.
• This job can be challenging, especially when we’re dealing with ASB and complaints, but your resilience will help you through.
• Confident working with external partners and stakeholders such as local authorities and statutory departments.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Hybrid working which involves working from home, in the community and occasional office working.
• You’ll manage your own diary and be accountable for achieving KPI’s.
• You will need to be able to drive and have access to a vehicle insured for business purposes. Don’t worry, we’ll pay your business mileage to cover this use!
• You’ll need an Enhanced DBS check done and we pay for that.
• We’re looking to recruit colleagues who are well placed to travel across these 2 patches, as the role involves regular, estate-based work, including around three days a week working in the community.

Find out more

Click APPLY NOW to see our Housing Manager Job description, find out about us and for help to apply. Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk

Work Locations

Leeds (West Village)

Closing Date

• May.26, 11:59:00 PM