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We are seeking a professional and customer-focused Spa Reception Manager to oversee daily operations at our luxurious spa in London, England.As the first point of contact for guests, you will ensure a warm and welcoming environment, manage reservations, and coordinate with spa therapists and staff to deliver exceptional service.Your responsibilities include supervising front desk activities, handling guest inquiries and complaints, maintaining booking systems, and ensuring adherence to health and safety standards.You will also assist with staff scheduling, inventory management, and promoting spa treatments and packages to maximize revenue.The ideal candidate possesses excellent communication and leadership skills, a proactive approach, and a passion for delivering outstanding guest experiences.Benefits include competitive salary, staff discounts, training opportunities, and a vibrant work environment in the heart of London.Join us to lead a dynamic team and contribute to creating memorable moments for our guests in a luxurious spa setting.
