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Who are we?iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely.We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.Key figures350+ employees across 14 offices in 11 European countries30+ nationalities represented, average age: 3210,000 corporate clients trust us€80M in revenue in 2025, with a target of around €100M in 2026Profitable for nearly two yearsRanked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companiesAn NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our serviceA strong culture built around 4 core valuesTeam First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together. Tenacity: We’re transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA. Transformation: Innovation is not a buzzword; it’s a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact. Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It’s driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability. Why join us? We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market. We’re driven by a meaningful mission: helping bold “Small & Medium Multinationals” succeed globally. Our platform integrates cutting-edge technologies (AI, automation, dynamic hedging products…) that set us apart from traditional FX providers. You’ll join a young, high-energy team in London’s financial hub, with the opportunity to collaborate with colleagues across Europe. iBanFirst is profitable and backed by long-term investors:Xavier Niel and Bpifrance, historical shareholders, have supported and trusted us from the beginningIn 2021, the entry of Marlin Equity Partners marked a new chapter in our international ambitionsJoining iBanFirst means joining a profitable, international, fast-growing tech company. It’s a chance to learn, grow, and make a real impact in a company expanding aggressively across Europe.The RoleRecruitment ContextThis is a growth hire driven by team restructuring and our continued UK expansion. You will be joining at an exciting moment: iBanFirst UK is scaling aggressively, with a new Head of Desk joining the team in May and 8 FX Sales Executives actively pushing new business. The UK business is targeting 30–40% growth per year, and the Account Management team is at the core of that ambition.Manager & TeamYou will report to Joseph Calnan, incoming Head of Desk (joining May 11th).You’ll be joining a UK dealing team of 6 people, including 3 Account Managers and 3 Partnership Account Managers, working hand-in-hand with a growing Sales team of FX Sales Executives.What will you do?At iBanFirst, Account Managers are the backbone of our client relationships. You won’t be cold-calling — you’ll be handed a portfolio and trusted to make it grow. Your job is to become the go-to expert for your clients: advising them on FX markets, executing transactions with precision, and ensuring they get maximum value from the iBanFirst platform.Task breakdown (indicative):50% — Client relationship management: Daily contact with clients, market commentary, quoting spot and forward transactions, managing portfolio health and retention30% — Cross-sell & upsell: Identify opportunities to deepen product usage, grow wallet share, and introduce clients to new iBanFirst features20% — Internal collaboration: Working closely with Sales, Compliance, Treasury, Risk, and Settlements teams to ensure smooth onboarding, due diligence, and executionKey responsibilities:Manage and grow a portfolio of SME and mid-market clients, maximising revenue and ensuring strong retentionQuote prices on spot and forward transactions, providing clients with best-value execution and hedging solutions as well as broader treasury servicesShare market insights and economic perspectives with clients to position yourself as a trusted advisor on FX marketsCross-sell and upsell across the iBanFirst product suiteCollaborate with the Sales team to support new business and smooth client onboardingWork with Compliance and Due Diligence teams to ensure accounts are up to dateCoordinate with Treasury, Risk, and Settlements teams to guarantee seamless trade executionMeet weekly and monthly activity targets and revenue KPIsRole ObjectivesFirst 3 months:Get fully up to speed on the iBanFirst platform, products, and internal processesTake ownership of your initial portfolio and establish strong day-to-day client relationshipsHit activity targets (call volume, time on client conversations)First 6 months:Grow portfolio revenue through consistent cross-sell and upsell activityOperate autonomously on client interactions and FX executionFirst 12 months:Take on additional clients from the Sales team as the book growsBe recognized as a trusted, high-energy presence within the team and by clientsProgress toward a higher AM Grade, with a clear trajectory in a fast-growing marketWhat do you bring?Experience:2 to 4 years of experience in FX, international payments, or financial services in a B2B client-facing roleProven track record managing client relationships and driving revenueExperience in a fintech, payments company, or FX brokerage is strongly preferredSkills/Knowledge Required :Strong FX knowledge: comfortable quoting spot and forward transactions, full understanding of the yield curve and its impact on forward pricingMarket awareness: you follow macroeconomic news, geopolitical developments, and their impact on FX markets — clients expect you to be their eyes and earsOutstanding communication skills: polished, articulate, and confident across phone, email, and in-person interactionsHigh energy and positive presence: you light up the room, bring enthusiasm to every client call, and thrive in a fast-paced environmentSales mindset: you’re proactive, persuasive, and naturally look for opportunities to deepen client relationshipsComfortable with technology and its application in corporate FX functions. Comprehensive understanding of compliance and risk frameworksFluent English (full professional proficiency required)What do we offer?Permanent contractOffice location: LondonWork policy: Full-time in the office (5 days/week). Flexibility for exceptional personal circumstances (medical appointments, etc.). Base salary: £50,000 – £65,000 depending on experienceBonus: Up to £30,000 per year performance-basedBenefits & perks:Be part of a true pan-European FX player present in 14 markets — a unique network to serve international businessesWork with a market-leading product suite, including innovative instruments like the Dynamic ForwardCollaborate with colleagues across European offices, with opportunities to visit other cities and work with AMs from across the networkJoin a young, energetic, and ambitious team at a pivotal moment of UK growth (targeting 30–40% per year)Pension schemePrivate health insuranceVitality membership — 50% off gym memberships and exclusive health perks£100/month lunch contribution (Deliveroo, 5 days a week)Participate in company-wide events, team offsites, and social activitiesThis isn’t just a job — it’s a launchpad for a high-growth FX career in one of Europe’s most ambitious fintechs.Recruitment Process Screening call with Malorie Petitjean (Talent Acquisition Specialist)— 30 minutes – remote (video)— Purpose: General fit, motivation, salary expectations, availability Interview with Vivek Savani (Country Manager)— 20 minutes – remote (video)— Purpose: First business assessment, role fit, initial FX market knowledge In-office interview – London— :45–60 minutes – in-person— Purpose: In-depth assessment of FX knowledge, market awareness, sales approach, and team fit. You may meet other members of the Account Management team during this visit.____________________________/ /
