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At BCMGlobal, we work alongside major banks and financial institutions to provide exceptional service to our clients and their customers. We are looking for a proactive and detail-oriented Mortgage Completion Officer to support mortgage applications from offer through to completion.
About the Role
As a Mortgage Completion Officer, you will play a key role in ensuring mortgage applications progress smoothly and efficiently. You’ll liaise with solicitors, brokers, clients, and third parties to co-ordinate all documentation and requirements needed to meet completion deadlines.
Key Responsibilities
- Liaise with solicitors and third parties to ensure loan conditions and documentation are fulfilled
- Process Certificates of Title accurately and in line with company procedures
- Arrange release of funds to solicitors ahead of completion
- Confirm completion details with solicitors
- Respond to completion-related enquiries from solicitors, brokers, and clients via phone and email
- Request valuation fee payments and instruct valuations
- Obtain and record post-completion charge registration documentation
What We’re Looking For
- Knowledge of relevant financial services regulations and industry codes
- Understanding of mortgages and the mortgage application process
- Strong communication skills with an excellent telephone manner
- Effective written and verbal communication
- Positive team player with a collaborative approach
- Strong organisational skills and ability to prioritise deadlines
- Customer-focused with problem-solving abilities
- Proficiency in Microsoft Word, Excel, and Outlook
What We Offer
- Competitive salary
- Discretionary annual performance-related bonus
- Comprehensive pension scheme
- Life insurance and private healthcare
- 25 days holiday, plus option to purchase up to 5 additional days
- Wellbeing day and volunteering day after 1 year of service
- Cycle to Work scheme and Eye Care vouchers
Our Values
At BCMGlobal, we are proud to live by our core values:
- Integrity: We always do the right thing, the right way
- Partnership: We support each other to succeed
- Excellence: We strive to deliver best-in-class service and exceed expectations
If you are looking to build your career within a respected and growing financial services organisation, we’d love to hear from you. Apply today and become part of the BCMGlobal team.