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Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.Job DescriptionHousekeeping AttendantYou are at the heart of the hotel!As a Housekeeping Attendant at ibis Birmingham Bordesley Circus, you will take ownership of guest rooms and public areas, ensuring our guests enjoy a clean, comfortable and welcoming environment. You will play a vital role in creating a positive and memorable stay for every guest.What’s in it for you:Flexible casual hours to support work‑life balanceEmployee discountsSalary up to £12.75 per hour What you will be doing:Clean and service all assigned guest rooms and public areas to required brand standardsReplenish amenities, linen and housekeeping suppliesRespond promptly and politely to guest requestsTake responsibility for guest privacy and belongings while delivering excellent serviceReport maintenance issues, damages or lost property to supervisorsAssist with laundry duties, including washing, folding and distribution of linenQualifications and Skills:Strong attention to detail with pride in maintaining high cleanliness standardsGood time management skills and the ability to work efficiently to deadlinesPhysical capability to stand, move, bend and lift throughout shiftsTwo years’ previous housekeeping or cleaning experience preferred Good communication skills and ability to work well within a teamQualificationsYour experience and skills include:Warm and caring personality; previous housekeeping experience is an assetAbility to anticipate and focus attention on guest needs, being professional and welcomingExcellent organizational skills and time management
