Account Director (Law Enforcement & Government) Full Time

The Account Director – Law Enforcement & Government (EMEA) will expand our client-base and be responsible for implementing an effective business development & customer acquisition strategy – including identifying new markets, leads & opportunities and increasing the level of customer engagement to hit a revenue target.

Responsibilities

Implementing the sales and business development strategy across EMEA

• Work with our VP of Sales (EMEA) to implement the sales and business development strategy.
• Maintain a strategic view of the EMEA customer, partner and competitive landscape
• Work closely with the Channels & Alliances team in engagement with Fivecast partners

Undertaking business development & sales activities with key customers and channel partners:

• Identify key customers in the EMEA region in law enforcement & central government for Fivecast products and services
• Identify end-user groups/divisions within the customers
• Identify key contacts in the customer organisations
• Identify key use cases and requirements for the customers
• Qualify customer opportunities.
• Engage with customers to secure product and capability demonstrations for Fivecast
• Engage with customers to secure, monitor, track and review Fivecast product trials
• Engage with customers to secure sales of Fivecast product and capabilities
• Manage the Fivecast EMEA customer opportunity pipeline, including the development and execution of customer capture plans
• Identify and engage with key customer influencers (eg thought-leaders, professional associations etc) to promote Fivecast in the law enforcement & government sectors across EMEA
• Build long-term relationships with new and existing customers and partners
• Grow existing customer user base through direct and channel sales
• Provide trustworthy feedback and after-sales support
• Represent Fivecast at conferences as a delegate or exhibitor
• Update the customer relationship management (CRM) system (HubSpot)
• Maintain the relevant sales forecast

Thought Leadership & Product Demonstrations

• Maintaining a strong user understanding of Fivecast software and its key features.
• Represent Fivecast at conferences as a delegate or exhibitor
• Working with the marketing team and external consultants to build thought leadership around Fivecast
• Work with the tradecraft (customer success) team to provide software demonstrations to potential customers

Required Skills and Experience

• UK citizenship
• Located in the UK, ideally in London or within close by
• 7+ year’s experience selling at a senior level to Law Enforcement or Government sectors
• Current list of contacts and ability to leverage those contacts to bring revenue to Fivecast.
• Highly regarded and well-connected within the national security sector
• Excellent communication and stakeholder management skills
• Proven track-record in enterprise software sales and over-achieving sales targets.

Desirable Criteria:

• Understanding of application of open-source intelligence and risk assessment
• Understanding of investigation and intelligence practices in law enforcement and national security agencies in the UK region