Log In
Sign Up
On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.
As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.
About The Organisation
PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.
We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.
The Post
An exciting opportunity has arisen in our Human Resources function for a Workforce Information and Systems Team Leader to join our team, supporting the delivery of a range of people systems, reporting, training solutions and system process improvements to meet customer requirements, with an initial focus on the eRostering systems team.
The role will involve managing motivating and developing staff within the team to ensure they provide a customer focused, proactive, comprehensive and effective professional HR service. Ensuring that effective systems and processes are in place, with staff trained and compliant, monitoring quality and efficiency data across all systems and interfaces.
Managing our current workforce systems along with implementation of new technology, upgrades to current systems supporting projects that deliver change to the people systems and insight applications by leading the transformation through to business as usual ensuring no interruption of service to customers.
The Candidate
You will provide leadership, support and guidance on system management and process to both internal and external customers. Supporting projects involving data modernisation to support the delivery of HR’s business plan and strategy within a fast-paced customer focused environment.
The post requires excellent communication and interpersonal skills including persuasive, influencing and motivational, strong organisational skills and the ability to produce written work of the highest quality.
You will identify innovative solutions to systems and process challenges, ensuring these are customer centred, evidence value add and impacting.
The role will also require experience in the implementation and management of business systems (workforce) along with the provision of expert advice.
You will work within a high-volume area and the ability to manage and plan your own and the team’s workload, attention to detail, and commitment to quality continuous improvement and customer focus are key for this role.
You will be educated to degree level with a relevant post grad qualification or equivalent relevant experience.
Location and Working Pattern:
Gyle Square, Edinburgh or Delta House, Glasgow.
Currently hybrid working.
Monday to Friday, 36 hours per week.
It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.
Benefits
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.
Inclusion
Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. PSD Scotland has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of PSD Scotland to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on NSS.wfrs@nhs.scot
Further Information
For an informal discussion on the post, please contact Donna Young, Systems Implementation & Delivery Manager (eRostering) on 07773 151 586, or via email donna.young3@nhs.scot
Closing date for completed applications is Tuesday 5th May 2026.
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies
