Operational Insights Analyst Full Time

Acquired by Believe in 2023, Sentric is an independent music publisher servicing self-releasing songwriters and disrupting traditional publishing with fair, transparent deals. We recently launched Believe Music Publishing, offering premium services from publishing administration to tailored publishing deals. Together, we empower a diverse client base of artists, songwriters, record labels, and catalogue owners to collect the royalties they deserve.With intuitive technology and a people-first approach, we’ve built a team of over 160 publishing experts worldwide, including more than 15 Sync specialists across North America and Europe, and dedicated teams in Creative, Revenue Optimisation, Royalties, Legal, and Copyright.Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency.Operating in 50+ countries, with more than 2,000 employees, Believe offers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher.Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards.Believe is a simplified joint-stock company under French law. Learn more at www.believe.comJob DescriptionThe Operational Insights Analyst will play a key role within Sentric’s Operational Insights team, sitting within the Revenue Optimization Department. Working closely with the Copyright, Royalties and Insights teams, this role combines data analysis, audit activity and reporting to help drive registration accuracy, royalty performance and operational efficiency across the business.KEY RESPONSIBILITIESAudit & Revenue OptimisationSupport the delivery of royalty audits to identify gaps in royalty collection and revenue potentialAnalyse data from multiple sources to surface actionable findings and flag discrepanciesAssist in tracking and following up on audit outcomes to ensure issues are resolved and revenue is recoveredContribute to the development and refinement of audit frameworks and methodologiesInsights & ReportingBuild, maintain and iterate on operational dashboards and reports to support data-driven decision making across the businessWork with the Rights and Royalties teams to translate operational questions into clear analytical outputsMonitor and report on key performance indicators, highlighting trends and anomaliesPresent findings in a clear, concise format to both technical and non-technical stakeholdersData & ProcessQuery and extract data from large, complex datasets using SQL to support both audit and insights workstreamsIdentify opportunities to improve data quality, automate recurring tasks and standardise reporting processesSupport the wider team in maintaining a consistent approach to data analytics and a single source of truth Qualifications At least 2 years of experience in a data analysis, audit or reporting role, ideally within the music, media or entertainment industryStrong analytical skills with the ability to interpret complex datasets and communicate findings clearlyProficiency in SQL for data querying and extractionExperience with data visualisation tools such as Power BI, Tableau or LookerHighly organised with strong attention to detail and the ability to manage multiple workstreamsComfortable working both independently and collaboratively in a fast-paced environmentA genuine interest in music rights, royalties or the wider entertainment industry is a plusAdditional InformationSET THE TONE WITH US Working at Believe means having individual and collective impact in a fast-growing company!At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world.We have two hearts at Believe – our People and our Artists.We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.ROCK THE JOB •25 days annual leave increasing with length of service (28 days at 3 years, 30 days at 5 years)1 day off for your Birthday & 1 day off to move house each year•Salary sacrifice pension with matched employer contributions•Life Assurance and Group Income Protection Plan•Optional Private Medical Insurance (BIK)•Enhanced Employee Assistance Programme•Two remote working days per week•Access to Eutelmed, a digital mental health and well-being platform offering sessions with experienced psychologists•Tailor-made training and coaching program•Remote working policySING IN HARMONY •Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.