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Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right.WHAT’S THE STORY – Sales Assistant (8hr) – London. StratfordWe are looking for flexible part time Sales Assistants to join at our Westfield Stratford store for 8 hours a week.Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr.Martens and have an outgoing personality this could be a great role for you!THE GIG – – Sales Assistant (8hr) – London. StratfordUse your passion for Dr.Martens to sell our product and hit individual sales targets (Play your part in achieving the store target)Showcase your unique personality and inject it into the customer experience to create a best in class shopping experience.Handle till transactions seamlessly in line with operating proceduresFollow store operating procedures e.g., delivery, stocktakes, replenishment etc.Follow H&S procedures to maintain a healthy, safe and tidy work environment.Act with empathy, be team focussed and support the store management team when neededTo be our Sales Assistant you should also possess these qualities:Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.Demonstrate a strong understanding of customer service and be confident to build rapport with customers.Be Professional, but also authentic and fearless!Flexibility in availability is essential – shifts may vary week to week so we will need flexibility to cover different days/times.WHAT’S IN IT FOR YOU?Bonus incentivesWelcome pair of Docs65% off all footwear50% off all accessories2 paid volunteer days per yearGenerous holiday allowanceMatched pension contributionsOpportunities for growthComplimentary access to virtual GP via the RetailTrustAccess to our Employee Assistance Programme & Mental Health First AidersInterested? Apply Now!At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
