Payroll Operations – Associate Full Time NEW

This is an opportunity to advance your payroll career by joining our team as a Payroll Operations Associate (HRSD), our work ensures our UK expat employees are paid accurately and on time, supporting their success around the globe.

As a Payroll Operations – Associate in the HRSD team, you will be responsible for delivering end‑to‑end payroll services for an assigned section of the UK Expat payrolls using in‑house payroll software. In this role you will focus on accurate and timely processing of monthly payrolls, effective query resolution, and strong control and governance across payroll processes and related accounts.

Job Responsibilities

• Process and produce the monthly UK Expat payrolls for an assigned population, ensuring accuracy, completeness and adherence to deadlines.
• Prepare, validate and transfer payroll information into the payroll system, and perform checks and reconciliations on payroll outputs.
• Review vendor feedback and resolve payroll‑related queries in a timely and professional manner.
• Provide oversight of designated payroll‑related accounts, working closely with the Payroll Accounting team to investigate issues and substantiate balances.
• Identify opportunities for process and system enhancements and support the development, testing and implementation of improvements.
• Support the Expat Payroll Team Lead and wider team with ad‑hoc and cyclical activities, including year‑end processing and other periodic deliverables as required.

Required Qualifications, Capabilities, And Skills

• Demonstrated experience in payroll, including expatriate payrolls and working in an in‑house payroll environment.
• Good payroll knowledge with the ability to perform manual calculations.
• Experience working to strict deadlines in a controls‑focused environment, strong focus on controls, quality and data accuracy.
• Strong attention to detail, with good investigative and query‑handling skills.
• Intermediate user of the Microsoft Office suite, including Excel.
• Strong written and verbal communication skills, with a client‑service mindset.
• Effective time‑management skills with the ability to prioritize workload and work on own initiative.
• Proactive approach to identifying and resolving issues, willingness to develop new system and technical skills as required.
• Strong customer service skills and willingness to support colleagues and stakeholders.
• Ability to understand and support processes for complex payroll events.
• Acts with integrity, with a strong appreciation of the firm’s reputation, regulatory obligations and data privacy requirements.

Preferred Qualifications, Capabilities, And Skills

• Direct experience of UK Expat payrolls.
• Experience working in a large, complex or matrixed organization.
• Experience contributing to process or system change (for example, user testing or providing feedback on enhancements).

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.