Marketing Operations Full Time

About JD.comJD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.Our International BusinessWe are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.Job DetailsLocation: London, UKKey ResponsibilitiesPlatform Operations Strategy: Own the end-to-end customer journey experience design for the Joybuy platform, including promotion and voucher mechanics, user growth strategies, sales conversion strategies, and core platform operating mechanisms, with the goal of improving user engagement and conversion performance.Platform Data Analysis: Conduct platform-level data analysis, including traffic allocation and utilization efficiency, user growth efficiency, and category differentiation analysis, to support operational decision-making and continuous optimization.Platform Channel Operations: Manage and operate key on-site channels on Joybuy, such as Flash Sales, Rankings, and New Arrivals, taking ownership of traffic acquisition efficiency and conversion outcomes to drive overall channel performance.QualificationsRecently graduated or soon about to graduate with a degree in mathematics or a related field.Proficient in English; strong written and verbal communication skills required. Mandarin is a plus.Experience or coursework in data analysis (e.g., Excel, Python, or similar tools) is a plus.What We OfferThe exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.A diverse, inclusive work environment, where you can make a significant impact on JD.com’s regional presence.A competitive salary and benefits package, including health insurance, pension, and performance bonuses.JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Our Global BusinessWe are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com’s operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.Key International Business SegmentsJoybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International”Joybuy” – Online Retail Business in EuropeJoybuy is JD.com’s online retail business in Europe. It is currently in the test phase in the UK, the Netherlands, Germany, France, Belgium, and Luxembourg. Joybuy places the customer at the heart of everything it does, with the mission to fulfill our customers’ needs and provide a service that is easy and convenient, but also enjoyable and fun.