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We are seeking a friendly and professional Host/Hostess to join our hospitality team in Tenterden, England. In this role, you will be the first point of contact for our guests, ensuring a warm and welcoming atmosphere from the moment they arrive. Your responsibilities include greeting guests, managing reservations, seating arrangements, and coordinating with the service staff to deliver exceptional customer experiences.
Key Duties Include
- Welcoming guests and providing a friendly, professional first impression
- Managing reservations and waitlist efficiently
- Assisting guests with seating and answering inquiries about the venue and menu
- Ensuring the dining area is clean, organized, and inviting
- Collaborating with team members to deliver smooth service flow
- Handling guest feedback and resolving issues promptly and courteously
Ideal candidates will possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Strong customer service skills and a neat appearance are essential. Benefits include competitive pay, staff discounts, flexible shifts, and opportunities for career development. Join us and help create memorable experiences for our guests in a charming setting.