POMELLATO – Client Advisor – Harrods Full Time NEW

Summary

Job Description Summary
Pomellato is the first global luxury Italian fashion fine jeweler, unconventional, colourful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit. Timeless and fashionable, the brand was the first to introduce the prêt-à-porter vision into the world of jewellery, infusing classic tradition with a new twist. Crafted by the hands of expert goldsmiths, its creations heighten colorful gems through innovative stone cutting and setting techniques, which over time have come to define a consistent, unmistakable and iconic style. The mission to bring the jewel out of the safe and wear it every day embodies the attitude and personality of the women who inspire the brand: self-confident, creative, sensual, unconventional. Today Pomellato is a global luxury jewellery brand with over 60 flagship boutiques and corners around the world.

We are currently looking for a Client Advisor  to join our Pomellato dynamic team based in London Harrods.

How you will contribute

The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador, will develop and recruit clients and will spread the values and the philosophy of our brand, with the aim of maximizing sales.

Who you are

1-3 y experience in the same position gained in a very customer service focused environment

Genuine passion for luxury & fashion;

Strong communication skills and interpersonal sensitivity;

Excellent negotiation skills;

Customer oriented;

Entrepreneurial attitude; 

Positive attitude, enthusiastic and team oriented;

Well-integrated in the social environment

Fluent in English (speech & written); knowledge of any other language is greatly appreciated;

Good knowledge of MS Office and Outlook is also required.

Why work with us?

This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Job Description

Our opportunity

We are currently looking for a Client Advisor  to join our Pomellato dynamic team based in London Harrods.

How you will contribute

The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador, will develop and recruit clients and will spread the values and the philosophy of our brand, with the aim of maximizing sales.

Who you are

• 1-3 years experience in the same position gained in a very customer service focused environment

• Genuine passion for luxury & fashion;

• Strong communication skills and interpersonal sensitivity;

• Excellent negotiation skills;

• Customer oriented;

• Entrepreneurial attitude; 

• Positive attitude, enthusiastic and team oriented;

• Well-integrated in the social environment

• Fluent in English (speech & written); knowledge of any other language is greatly appreciated;

• Good knowledge of MS Office and Outlook is also required.

Why work with us?

This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Job Type

Regular

Start Date

2026-05-29

Schedule

Full time

Organization

Pomellato (UK) Ltd.