Medical Secretary – Plastic Surgery Full Time NEW

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.The RoleWe are looking for an experienced secretary to join our Admin team within the Burns & Plastic Surgery Unit and to provide comprehensive secretarial and administrative support to the Plastic Surgeons.Key DutiesResponsible for the Consultant’s waiting list within Plastic Surgery.Proven skills in the use of Trak care/Portal/Opera/Waiting List-Theatre Dashboards.Audio typing experienceHigh level of competence in office administration, excellent telephone and communication skills, personal organisation and time management skills essential.Liaise with a range of departments to ensure patient records are up to date and accurate with inpatient, day care, and outpatient investigatory results.Sort, distribute and prioritise incoming mail, using judgement and experience to decide which documents are to be passed to the Consultant and which may be passed directly to others for action and information.Ability to work under pressure and organise, priorities and work to deadlines.Duration, Location, and Working Pattern: Location based in Glasgow Royal Infirmary. Permanent contractsThere are 2x posts available: 1x full-time at 36 hours, 1x part-time at hoursThe shift pattern for these posts are Monday-Friday, which will be agreed with the preferred candidate.Knowledge, training, qualifications and/or experience required to do the job: HNC/SVQIII in Secretarial Studies/Business Administration or equivalent experienceProficient in use of software systems including Microsoft Office PackagesAdvanced keyboard skillsMedical terminologyGood organisational and communication skillsAbility to work independently or as part of a team.Excellent interpersonal skills with the ability to demonstrate all-round professional attitude especially under pressure with deadlines and conflicting interests.What We OfferWe offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.As an NHS Scotland employee, you will be entitled to:A minimum of 27 days annual leave, increasing with length of service, plus public holidaysMembership of the NHS Pension Scheme, including life insurance benefitsSalary Sacrifice Car Benefit Scheme Development opportunities including study bursaries, e-learning and classroom-based coursesEnhanced pay for working public holidaysNHS discounts on a wide range of goods and servicesConfidential employee support and assistance, including counselling and psychological therapiesInterested?If you would like to find out more, we would love to hear from you.For An Informal Discussion, Please ContactShantelle Fitzpatrick, Plastics Admin Manager, 07946021828, Shantelle.fitzpatrick@nhs.scotDetails on how to contact the Recruitment Service and the Recruitment Process:This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.Show us the real you: Your application should reflect your skills, experience, and motivations authentically.Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.For application portal or log-in issues, please contact the in the first instance.