Outreach and Engagement Officer Full Time NEW

Europe PMC is seeking an enthusiastic and creative Outreach and Engagement Officer to join the Literature Services team at EMBL-EBI. This is an exciting opportunity to play a key role in connecting the global research community with one of the world’s leading open science resources.Europe PMC provides free and open access to more than 47 million research outputs, including abstracts, full text articles, and preprints. Enriched with links to datasets, reviews and persistent identifiers – and supported by 35 international funders – it is a vital platform for advancing open science and accelerating discovery worldwide.As the way researchers discover and interact with scientific literature is rapidly changing, particularly with the rise of AI tools, programmatic access, and text mining, this role will be instrumental in ensuring Europe PMC remains visible, relevant, and impactful. You’ll help shape how diverse audiences engage with the platform, from researchers and developers to text and data miners and agentic AI.About The RoleAs Outreach and Engagement Officer, you will drive engagement with key user groups and build meaningful relationships with stakeholders across the global research ecosystem. Working collaboratively with internal teams, funders, and external partners, you will deliver impactful communications, training, and outreach initiatives that support Europe PMC’s mission.This is a varied and dynamic role, involving everything from social media campaigns and content creation to delivering training and representing Europe PMC at events. You will also stay informed about emerging AI tools and trends, ensuring our engagement approach evolves alongside changes in the research landscape.Primary Duties & ResponsibilitiesDeliver the Community Engagement Strategy through day-to-day outreach activities Manage social media channels and develop targeted communication and campaign plans Create engaging content, including articles, blog posts, posters, presentations, training materials, and short videos Plan and deliver training sessions for key user groups and stakeholders Develop and maintain webinars and on-demand training resources Organise and support events, workshops, and conferences (virtual and in-person) Monitor and evaluate engagement KPIs across communications, content, and training activities Gather and share user feedback to inform Europe PMC’s strategic development Build and maintain collaborative relationships with partners, including publishers, institutions, and open science organisations Contribute to website content and provide input on design and user experience Prepare and deliver presentations, and support colleagues in creating impactful materials Work closely with the Funder Liaison Officer to align engagement and communication efforts You Will HaveA degree or equivalent experience in Communications, Information Science or Life SciencesExperience of working within a communications or engagement or marketing role, within a research, scientific publishing, open science, or academic context Experience engaging with different stakeholders and user communitiesPlanning and delivering effective communication or promotional campaigns and measuring their successLeading engagement via social media channelsDeveloping and delivering training for different audiencesMonitoring and reporting on engagement metrics or KPIsHands-on experience working in life sciences research or a scientific publishing domainUsing social media tools, online training platforms or webinar/virtual meeting softwareExcellent written and verbal communication skills Ability to deliver messages to a range of audiencesYou May Also HaveExperience writing content with scientific or technical subject matter An interest in or awareness of open science or how AI is changing the research landscapeFamiliarity with AI tools relevant to communications workData analysis experienceImage/video editing software experienceContract length: 3-year fixed term contractSalary: Grade 5 monthly salary starting at £3,303 per month after tax but excluding pension and insurance contributions. Plus, generous benefits.Next Steps: This vacancy will run from Thursday, 23rd April with a scheduled closing date of Wednesday, 13th May and we invite you to apply as soon as possible. Please include both your up-to-date CV and a cover letter for consideration.*** Applications will be reviewed on a rolling basis and in the event that we identify a suitable candidate ahead of the scheduled closing date, we reserve the right to close the vacancy in advance of the published closing date. ***Where can I find out more?Discover more about our hiring manager, Melissa Harrison and team, here: Melissa Harrison – Team Leader of Literature Services | EMBL-EBIEMBL-EBI Literature Services group: Literature Services – Europe PMC database and text mining infrastructureWhy join usDo something meaningfulAt EMBL-EBI you can apply your talent and passion to accelerate science and tackle some of humankind’s greatest challenges. EMBL-EBI, part of the European Molecular Biology Laboratory, is a worldwide leader in the storage, analysis and dissemination of large biological datasets. We provide the global research community with access to publicly available databases and tools which are crucial for the advancement of healthcare, food security, and biodiversity.Join a culture of innovationWe are located on the Wellcome Genome Campus, alongside other prominent research and biotech organisations, and surrounded by beautiful Cambridgeshire countryside. This is a highly collaborative and inclusive community where our employees enjoy a relaxed atmosphere. We are committed to ensuring our employees feel valued, supported and empowered to reach their professional potential. Watch this video to see how EMBL-EBI makes an impact.Enjoy Lots Of BenefitsFinancial incentives: Monthly family, child and non-resident allowances, annual salary review, pension scheme, death benefit, long-term care, accident-at-work and unemployment insurancesFlexible working arrangements – including hybrid working patterns Private medical insurance for you and your immediate family (including all prescriptions and generous dental & optical cover)Generous time off: 30 days annual leave per year, in addition public holidaysRelocation package including installation grant (if required)Campus life: Free shuttle bus to and from work, on-site library, subsidised on-site gym and cafeteria, casual dress code, extensive sports and social club activities (on campus and remotely)Family benefits: On-site nursery, 10 days of child sick leave, generous parental leave, holiday clubs on campus and monthly family and child allowancesBenefits for non-UK residents: Visa exemption, education grant for private schooling, financial support to travel back to your home country every second year and a monthly non-resident allowance. For detailed information please visit our employee benefits page here.What else you need to knowInternational applicants: We recruit internationally and successful candidates are offered visa exemptions. Please take a look at our International Applicants page for further information. EMBL is a signatory of DORA. Find out how we apply DORA principles to our recruitment and performance assessment processes here. Diversity and inclusion: At EMBL, we believe that diverse teams drive innovation and scientific excellence. We encourage applications from candidates of all genders, identities, nationalities and/or any other diverse backgrounds. How to apply: To apply please submit a cover letter and a CV through our online system. Applications will close at 23:59 CET on the date shown below. We aim to provide a response within two weeks after the closing date. Closing Date13/05/2026