Case Worker, Alternative to Crisis Full Time

37.5 hours per week

This is a hybrid role with the primary base being home, however travel to Newcastle City Centre is required as a secondary based.

5 shifts per week, on rota.

2 shift types – 9am to 5pm, Monday to Friday; and 2pm to 10pm, 7 days a week.

This role is not eligible for sponsorship as is does not meet the requirements as set out by the UK Visa and Immigration Service

Together in a Crisis provides a rapid response to people who, following contact with the NHS are assessed as not in need of an urgent statutory response, but who nevertheless are in emotional and psychological distress and may require an immediate response to their personally defined need.

As a Case Worker, you will work with individuals who are often facing several social/practical/emotional challenges and will support them in their recovery. To be successful in this role you will need to be self-motivated, with a good up to date knowledge of the issues affecting our clients, strong interpersonal skills and the ability to effectively manage and organize your own caseload.

You will provide support focused on active, empathic listening, helping the person to problem solve and to link into services and other local support resources. You will help co-produce a crisis plan, relapse prevention and other self-management tools in partnership with the individual, then support the individual through this. You will support the individual to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing.

About You

We would love to hear from you if you have:

• A detailed knowledge of the effects of stigma and discrimination
• A detailed knowledge of recovery in the context of mental health
• Strong interpersonal skills
• The ability to work to tight deadlines and effectively manage a caseload
• Good IT skills
• Self-motivation and the ability to work effectively as both part of a team and independently
• Have knowledge of issues surrounding homelessness, financial inclusion or substance misuse

Previous work experience is not essential and applications from people who have lived experience of mental health issues are encouraged.

What We Offer In Return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
• Enhanced pension
• Wagestream – ability to release earnings, giving you instant access to your pay
• Smart clinic wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.