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Who We AreAt Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it’s the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.BenefitsWe value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:Hourly wage + Service charge + Salary enhancement from midnight + Paid overtime50% off food and beverages in all UK venuesExtensive Rewards platform: discounts on travel, retail, hospitality, health and much moreCompany Sick PayCompany PensionLife AssuranceRefer a friend incentiveFinancial advice servicesEmployee health and wellbeing servicesVirtual GP ServicesSeason Ticket LoansCycle to work schemeWhat We Are Looking ForAs a F&B Attendant at Metropolitan Gaming, you will set the scene for exceptional experiences and are an invaluable part of our Food and Beverage Team. F&B Attendant’s are flexible to our customers’ needs and go above and beyond to make anything possible.Main ResponsibilitiesOrganise and carry out all mise-en-place duties prior to and after service to the required standards.Support the team to ensure efficient and smooth service during busy periodsMaster the point-of-sale system for swift and precise order placement.Deliver food and drinks promptly and with expert knowledge, maintaining the highest standardsEngage with and interact comfortably with guests and build a working rapport in service to ensure a smooth and elegant service experienceService BehavioursOur F&B Attendants are expected to always demonstrate our key service behaviours:On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment.Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.Please Note: You must be aged 18 or above and have the right to work in the UKThis position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling.F&B Attendants will spend a large portion of their shift on their feet working directly with the public.Food and Beverage Attendant£13.93 per hourPermanent – Full-timeVenueMetropolitan MayfairSite Address14 Old Park Lane, Mayfair, London, W1K 1NDPosted todayClosing date: 21/05/2026Job reference: LM1556464LonFABA
