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Full job description
We are looking for a reliable and organised Admin & Operations Assistant to support the day-to-day running of our training courses and learner communication.
This is a fully remote role, with occasional travel required to attend local training sessions for support and content capture.
You’ll work closely with the founder, trainers, and marketing team, helping ensure everything runs smoothly from initial enquiry through to course delivery.
Key Responsibilities
- Calling back warm leads and responding to enquiries
- Replying to emails and messages (templates provided)
- Supporting learners before and after booking
- Sending course confirmations and reminders
- Booking and coordinating training venues
- Liaising with trainers to ensure smooth course delivery
- Helping schedule course dates across locations
- Keeping records and admin systems up to date
- Supporting webinar setup and coordination
- Occasionally attending local training sessions to capture photos/videos for social media
- Assisting with general day-to-day business tasks
What We’re Looking For
- Highly organised and detail-oriented
- Friendly, professional, and confident communicating with people
- Comfortable handling calls, emails, and admin tasks
- Able to manage multiple tasks and stay on top of things
- Proactive and willing to learn
Preferred (but not essential)
- Experience in a training provider, clinic, or service-based business
- Background in healthcare or audiology (beneficial but not required)
What You’ll Get
- £26000 base salary
- Performance-based bonus
- Fully remote working
- Exposure to multiple areas of a growing business
- Opportunity to develop and grow within the role
Job Type: Full-time
Pay: £26,000.00 per year
Work Location: Remote
