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Full job description
We have an exciting opportunity for 3 x Seasonal Museum Assistants to join the existing Visitor Services team at Fort Nelson. Reporting to the Visitor Services Officer the successful applicant will welcome all visitors to the museum and deliver a wide range of duties including daily public engagement, operating the museum gift shop, operating the junior assault course and the crossbow range.
The Royal Armouries is the United Kingdom’s national museum of arms and armour and one of the most important collections of its type in the world, housed at its headquarters and flagship museum in Leeds, its historic home at the Tower of London, and the Victorian Fort Nelson in Hampshire.
Applicants will thrive on delivering consistently excellent customer service. They will be energetic, enthusiastic and will have a positive ‘can do’ attitude. As well as being a team player, applicants should be flexible and self-motivating with excellent communication and interpersonal skills.
Applicants must be able to demonstrate their ability to engage with groups of visitors. An interest in the Fort and National Collection of Artillery is desirable. A full induction and training plan will be provided for all aspects of the role.
Hours
This role will work on site at Fort Nelson from 11th May – 13th September 2026, 37.5 hours per week, 5 days out of 7 on a rota basis. Weekend, evening and bank holiday working will be required.
Benefits
Access to the discounted bicycles via Bike2Work scheme
Access to free EAP services via the (Employee Assistance Program)
27.5 days holiday plus Bank Holidays
Generous company sick pay scheme
Generous family friendly leave
Access to discounted staff car parking
25% off staff shop
10% off food in on-site café (generous discounts on set meals, and reduce cost hot drinks)
Pension scheme max employer contribution is 9%
Access to free on-line learning
Season ticket loan
M-Card
A Police Check/ Disclosure will be requested in the event of a successful application. Please refer to the job description for the level of check required. A criminal record would not necessarily be a bar to employment.
Please note that all job offers are subject to the receipt of satisfactory references, DBS/Police checks and right to work documentation.
If you do not hear from us within 14 days of the application closing date, please assume you have been unsuccessful. We however will endeavour to respond to all applications. Please note we reserve the right to close vacancies earlier that the closing date listed on the advertisement if necessary.
