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We are looking for an experienced CRM Developer to join our reputable client’s team and play a key role in the ongoing development, optimisation, and support of our Microsoft Dynamics 365 environment. This is an excellent opportunity for someone who enjoys both hands on development and continuous improvement work within a live CRM ecosystem. The Role You will be responsible for supporting and enhancing our Dynamics 365 platform, ensuring stability, performance and compatibility with Microsoft’s regular wave updates. You will work closely with internal stakeholders to deploy solutions, reduce technical debt and drive continuous improvements across the CRM estate. Key Responsibilities Managing bi-annual Microsoft Wave Updates, including compatibility checks and remediation of breaking changesSupporting and fixing plugins, customisation’s and additions within the CRM.Continuous monitoring of views, dashboards, and mailboxes for performance or system errors, escalating and resolving issues where requiredDeploying CRM solutions and implementing improvements to reduce technical debtSupporting data cleansing and data quality tooling within Dynamics 365Investigating and helping to establish CI/CD pipelines for improved deployment processes Skills & Experience Required Strong hands-on experience with Microsoft Dynamics 365, particularly:Sales ModuleCustomer Insights & Journey ModuleExperience supporting and implementing coded solutions within Dynamics 365 (ideally using Visual Studio Code)Proven experience using and maintaining Power Automate FlowsUnderstanding of data cleansing and data integrity processes within CRM platformsAbility to troubleshoot, maintain, and continuously improve a live CRM environment Desirable Skills JavaScript development experience.NET development experienceExposure to CI/CD or DevOps pipelines within a CRM or Microsoft ecosystemAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
