Laboratory Testing Team Manager Full Time NEW

We exist to create positive change for people and the planet. Join us and make a difference too!Job Title: Laboratory Testing Team ManagerLocation: Loughborough, LeicestershireJob Type: Full-time, Permanent (37 hours per week)Salary Package: Generous basic salary + 10% bonus + excellent benefits.Job OverviewAt a landmark moment in our history, BSI is celebrating 125 years of shaping standards, building trust, and enabling safer products, services and systems across the world. From the creation of the world’s first national standards body in 1901 to our role today as a global leader in certification, testing and assurance, BSI has consistently set the benchmark for quality, safety and innovation.As we continue to grow our electrical product testing capability, we are seeking a Testing Team Manager to lead, develop and strengthen our laboratory operations in Loughborough.This is a pivotal leadership role responsible for the day-to-day operational management of a high-performing gas product testing team. You will play a central role in driving workload management, quality of output, operational efficiency and continuous improvement, while developing people capability and building a culture of excellence.Reporting into the Global Laboratory Manager, you will act as the operational backbone of the laboratory ensuring delivery, standards, and performance, while helping to shape the future growth and capability of BSI’s gas product testing services.Key ResponsibilitiesLead, motivate and develop a skilled team of test engineers, creating a high-performance, quality-driven cultureOwn daily laboratory operations, ensuring testing activities are delivered safely, efficiently, on time and to the highest quality standardsManage workload planning, scheduling, resourcing and prioritisation to optimise capacity, flow and delivery performanceDrive compliance with ISO 17025 and associated management systems through robust processes, governance and documentationMaintain exceptional audit readiness and lead the resolution of findings and non-conformancesChampion continuous improvement initiatives to enhance efficiency, quality, throughput and operational resilienceEnsure health, safety and wellbeing are embedded in all laboratory activitiesUse operational data, KPIs and reporting to inform decisions and performance improvementsAct as a trusted leader and technical support for the team, providing guidance, coaching and developmentKey Performance IndicatorsConsistent on-time delivery of daily and weekly testing programmesHigh-quality output with minimal NCRs and zero overdue NCRsStrong audit outcomes with no critical findingsAchievement of testing revenue targets and control of operational costsHigh team engagement, strong retention and positive cultureEffective implementation of business change and new operational initiativesRequired Skills & ExperienceRelevant technical qualification (HNC/HND, degree, or equivalent experience)Experience leading or managing technical teams in a laboratory, testing, engineering or production environmentStrong leadership capability with proven people management experienceExcellent organisational and workload management skillsStrong communication and stakeholder engagement skillsStructured, improvement focused mindset with high attention to quality and detailElectrical awareness or technical understanding to support, guide and develop the testing teamCommitment to continuous improvement, operational excellence and team developmentDesirable Skills & ExperienceExperience in gas or hydrogen product testing, certification or conformity assessment environmentsKnowledge of ISO 17025 (or similar quality management systems)Process improvement and operational optimisation experienceData reporting and performance analysis capabilityH&S or quality training (e.g. IOSH or similar)Leadership potential to grow into broader operational or strategic responsibilities.Why Join BSI?This is more than a management role; it is an opportunity to shape the future of electrical product testing within one of the world’s most respected certification and standards organisations.As BSI celebrates 125 years of impact, this role offers the chance to:Build and lead a high-performing technical teamInfluence the growth and capability of our gas/hydrogen testing servicesBe part of a global organisation with an unmatched legacy in quality, safety and trustHelp shape the next chapter of BSI’s success storyBSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of Annual Bonus, Contribution Based Pension, Private Healthcare, 27 Days Annual Leave + Bank Holidays, Income Protection & Life Assurance~LI-OnsiteAbout UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.Utilizing its extensive expertise in key industry sectors – including automotive, aerospace, built environment, food and retail, and healthcare – BSI delivers on its purpose by helping its clients fulfil theirs.Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between – to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.