Smart Regulatory Compliance Administrator Full Time NEW

Location: Hybrid position to the Chanders Ford office

Salary: £27,000 per annum plus bonus scheme

Hours: Monday – Friday 8am-5pm.

Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. 

 Do you have previous administration experience?

Are you looking for a career within compliance?

If so, we have a great opportunity for you to join our Industry operations team to play a key role in ensuring we remain compliant with our regulatory obligations.

What does this role involve?  

As the Smart Regulatory Compliance Administrator, you will work closely with our Smart Meter Regulatory Compliance Manager to oversee the storage and organisation of Utilita’s processes, procedures and evidence of meeting regulatory standards.

The role would require monitoring the anomaly detection mailbox where you will identify any third-party breaches and highlight these to your line manager and internal stakeholders.

You will also communicate developments in regulation and be able to gather feedback on how these impact areas of the business.

Who are we looking for?  

Experience within an administrative-based role would be essential. This will be accompanied with excellent communication skills, as you will need to effectively break down and explain complicated language to stakeholders.

You will be IT literate with a strong knowledge of Office 365 packages. A strong attention to detail would be essential in comparing data to ensure a high level of accuracy.

To be successful in this role, you will be required to pass an enhanced security vetting process. 

What we can offer you

• Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements.
• Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
• Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
• Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
• On site gym – Our Chandlers Ford office offers access to a free, fully equipped onsite gym, along with showers and changing facilities. 
• Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
• Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
• Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
• Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
• Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
• Death in service – we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
• Pension – we contribute 4% of your salary when you contribute 5%.

About Us   

Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet.   

Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation.   

Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.  

Our core values are powerful, yet simple: Fairness, Smart, and Sustainability!    

Our employees, just like our customers, come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.  

We value work-life balance and aim to support our team wherever possible. If you’re looking for part-time hours or flexible working arrangements, we’re happy to discuss options. If you have the skills and experience we need, we’d love to hear from you.

The Luxion Group comprises the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.